Welcome to Knot by Knot! We are happy to serve you. Below, you'll find a helpful list of all of our policies and terms of service for your reference.
We want you to love your new rug. All Knot by Knot purchases are covered by our Love Your Rug guarantee.
Shipping is included in our prices for deliveries within the lower 48 states. Our Shipping Policy discusses the process for other destinations.
You are never responsible for unauthorized charges made to your credit card as a result of shopping at Knot By Knot. Read more about our Secure Shopping experience.
Please con't copy any of our rug photos without our consent. If you'd like to use our material on your website, contact us.
We make a good faith effort to present accurate information on our website. However, mistakes do happen from time to time. We encourage you to contact us if you have any questions about the rugs you see on our website. Please do keep in mind that the use of our website is at your sole discretion, and we cannot be held responsible for any damages that might occur as a result of your use of the site.
As we are an Ohio company, you agree that any dispute shall be subject to the jurisdiction of Ohio's courts.
If you have any questions about Knot By Knot or our policies, please feel free to contact us.